Technical Service Team:
With a system install base in the tens of thousands, it is very necessary to have a good technical service team, and we have one of the best.  Our service group is able to fix your problems quickly and ensure that your system is operating properly.  We have people located in all areas of the world that can travel to your site quickly to repair or perform maintenance on your system as well as in house call groups and service depots in every region of the world in which we do business.  In the US, Canada, and regions of Europe these people are CEM employees, and in other areas of the world these are employees of our dealers, who have worked with CEM for a long time and are highly trained on our products to provide our customers around the world with the highest level of support.  For more information on our Technical Service group or our dealers please visit the Support or Contact Us areas of the website.

Technical Sales Team:
In addition to our Technical Service team we also have a large team of technical salespeople.  Although a function of this group is to sell products, a very important function of this group is to monitor and ensure customer satisfaction.  Our sales people are in many cases the ones to install the product and are able to troubleshoot the instrument and provide applications support as well.  So, no matter what part of the world you live in, there is someone local to ensure your success with our products.  Our relationship with our customers does not end at the point of sale, it begins.

When you speak to one of our sales representatives, you not only get great customer service, but you will be speaking to someone who understands microwave technology and how it can help you.

CEM USA

Our sales representatives are thoroughly familiar with CEM's instrumentation, technical service and applications support. Call (800) 726-3331or e-mail us today to speak to your regional CEM representative.

CEM Worldwide

CEM has developed a large network of subsidiaries and distributors to serve the global marketplace. Click here for a list of CEM subsidiaries and distributors worldwide. To e-mail CEM’s International Sales Team, click here. Our commitment to you doesn't end when your system is shipped: it begins.